Shipping & Returns
Last updated: July 07, 2025
Shipping Policy
At ERVOX, we strive to deliver your premium phone accessories as quickly and efficiently as possible. We ship worldwide and offer various shipping methods to meet your needs.
Shipping Methods
Standard Shipping
15-25 business days
$5.99
Our standard shipping option is perfect for non-urgent orders. Tracking information will be provided via email.
Free Shipping
15-25 business days
Free on orders over $50
Enjoy free shipping on all orders over $50. This method takes slightly longer but comes at no cost to you.
Shipping Destinations
| Region | Standard | Free Shipping Threshold |
|---|---|---|
| United States | 15-25 days ($5.99) | $50 |
| Canada | 18-35 days ($5.99) | $50 |
| United Kingdom | 15-25 days ($5.99) | $50 |
| Australia | 18-30 days ($5.99) | $50 |
| Germany | 15-25 days ($5.99) | $50 |
| France | 15-25 days ($5.99) | $50 |
| Japan | 9-18 days ($5.99) | $50 |
Shipping Calculator
Estimate shipping costs and delivery times for your location:
Returns Policy
We want you to be completely satisfied with your purchase. If you're not entirely happy with your order, we're here to help.
Return Process
Request Return
Contact our customer service team or fill out the return form within 30 days of receiving your order.
Receive Instructions
We'll email you return instructions and a prepaid shipping label if your return is eligible.
Package Items
Pack the items securely in their original packaging if possible, along with all accessories.
Refund Processing
Once we receive and inspect your return, we'll process your refund within 3-5 business days.
Return Request Form
Return Status Tracker
Track the status of your return by entering your order number and email: